[Resolved]  Poorvika Mobiles — Not giving my mobile phone given for service over 4 months

Address:622001
Website:www.poorvikamobile.com

My name is m.sachithanantham.my mobile phone is micromax A121 elanza 2(black), and my emi no.is [protected].and my contact number is [protected].i have given my mobile for service over four months ago for service and still now i did not get my mobile phone.the mobile cost is 10, 200.and still my warranty is available.but when i contacted the customer care they said that they are checking for status and still today they are just checking and they did not give my mobile phone, by hearing these words over four months without getting my mobile phone, i just feel like dying.so please give me back my same mobile phone without any colour changes or refund me a new mobile phone for the same cost.
+4 photos
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2015
Poorvika Mobiles Customer Care's response
Dear Sachithnandham, We regret for the inconvenience happened. Our executive will contact you soon, please requesting you to wait. Thanks, Customer Support.
Verified Support
May 06, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Poorvika Mobiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    84%
    Complaints
    1163
    Pending
    0
    Resolved
    960
    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Poorvika Mobiles contact information