[Resolved]  Poorvika Mobiles — Order was not placed, But Amount debited

Please look into this it's my hard earning money to buy a laptop, I ordered a Asus intel celeron N4020 through poorvika Website, I payed through UPI Google Pay My Hard Earning Money Rs.21990 Was Debited From My Account But the Order Was Not Placed, Then I mailed the support team they replied that order was cancelled. That's okay. Then Where is My Money ?Can I Get Refund ?? Still waiting for the reply I followed This so Hard, through Mail to support team and escalation team both are saying, we have forwarded the details to the concerned team and we will notify you on the same once we receive any further updates. but I didn't have any clarity.they are not giving any confirmation mail regarding refund the amount, Please look into this it's urgent, iam getting pressure from My Home.please
+3 photos
Was this information helpful?
No (1)
Yes (1)
Aug 26, 2021
Complaint marked as Resolved 
Got my refund from my bank thank you. Nice support team. Bhuvanesh is the guy who clearly understand the problem and told us the right solution thank you
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2021
Poorvika Mobiles Customer Care's response
Dear Customer,

We regret for the inconvenience happened, will verify and support you soon.

For further details please write to [protected]@poorvika.com.

Sincerely,
Service Support
Aug 26, 2021
Updated by Suryajo
Got my refund issue solved thank you
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Poorvika Mobiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    84%
    Complaints
    1163
    Pending
    0
    Resolved
    960
    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Poorvika Mobiles contact information