[Resolved] Poorvika Mobiles — phone charger connector failed | |||
Hi, I bought one karbonn a1 indian model phone from poorvika mobiles, no:9&10 dudly school complex amc road, dindigul-1 ph:[protected]. Purchase date:7/01/2018. 2/02/2018 switch off the phone, inform to poorvika he said phone charger connector failed you conduct the service centre and he recommended the aravinda cell phone service centre. Phone hand over to aravinda service centre till not ready, he said spares not available and order to karbonn but spares not received. Please give the solution than why we purchased from poorvika. Please replace the new one. Thank you. G. Murugesan. [protected]. Was this information helpful? | |||
Mar 31, 2018 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support Feb 14, 2018 Poorvika Mobiles Customer Care's response Dear Customer, Please send your invoice bill and job sheet to support you. [protected]@poorvika.com Thanks, Customer Support. Verified Support Feb 15, 2018 Poorvika Mobiles Customer Care's response Dear Customer, Please visit service center with invoice bill and job copy for further support. Thanks, Customer Support. Verified Support Feb 19, 2018 Poorvika Mobiles Customer Care's response Dear Customer, As per service center status, the charger pin was broken and the board need to replace so they unable to consider this in warranty. The same has mentioned in job sheet already. For further details please contact through email to communicate further. [protected]@poorvika.com Thanks, Customer Support | |||
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