[Resolved] Poorvika Mobiles — poor quality of mobile and irresponsible response regarding.

keziajoseph

from Perundurai, Tamil Nadu

Address:	606202
Website:	Mobile

Dear sir,
I julin joseph, residing at thatchur bought a celkon mobile cost 3500 on 11/01/2018. The product sold was very poor in quality as its battery did not last even for 3 hours. When i asked for an exchange of the product on 14/01/2018, they tried to console me by taking a battery from another mobile which was under seal. I lost the trust i had on poorvika now after seeing what they did to me. Kindly do the needful as its high time i cannot tolerate their negligence of duty and delay in delivering the product. Or let the amount be refunded as soon as possible.

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Feb 20, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

Thanks for bringing the issue to our attention and we regret for the delay.

Apt Solution will be provided to the issue before Monday (22.01.18).

Thanks,
Customer Support