[Resolved]  Poorvika Mobiles — Poorvika is fraud company

Address:Chennai, Tamil Nadu

Dear Sir,

I have purchase the Celkon A9+ on 07th April 2014 on Velachery Now I am facing the problem that Software issue now I contact the Service centre they told it cannot be rectify (problem is often it get hanged & now due to the hang of mobile now I am facing the Pattern lock software issue )


Bill No::002483
IMEI NO: [protected]
Mobile Model: Celkon A9+


Later I spoke to Mr Raghu (Store Manager) He ask for the 2 days for the rectify the problem I need the immediate solution for the mobile or I want Replacement of the mobile


Never I seen like this Worst Worst Worst services of Poorvika

complaint to taken immediately without any mercy
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Mar 14, 2017
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
May 11, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

Dear Shalomi,

If the service center people told you that the mobile cannot be repaired then it seems you need to replace it with the new one. I think you need to inform the Poorvika Mobile Store about the conversation between you & the service center people. I'm sure that Poorvika Mobile Store will take immediate action once you let them know about the issue with the phone.

Thanks.

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