[Resolved]  Poorvika Mobiles — Poorvika Mobile service - absolutely Pathetic

Address:

Chennai, Tamil Nadu, 600073

I had Given my mobile I9060 Galaxy Grand Neo Black Samsung mobile at Poorvika Mobiles No4, Kaveri Illam, anna Indra, Gandhi Street, Mahalakshmi Nagar, Chennai 600073, Ph [protected] on 1st of April. it was accepted by Mr Raja Service incharge with a Job sheet that the issue will be fixed by 2-3 days maximum and charges with be around 3k. However, i asked him to rush and get me ASAP without the contacts being deleted. Since then i am being going to the showroom personally and calling mr. Raja ([protected]) aswell as the Service center. But Absolutely No clue and No one bothers to even pick the calls. I spoke to customer care [protected] today around 3.16 pm and Asked for a sensible person to chk with the service center and get back to me.. However, Nothing of such happened, I understand i am in india and had some vanue for giving the mobile for service with a big banner instead of Road side shop. Nothing Gr8. .Again i called by 8 56 PM and asked for a sensible person who can not just understand and feel sorry for the inconvenience but can really act on it. I got this Mail id from mr. Venkatesh . Again i am not sure.. if this is going to the right person and IS THERE ANYBODY IN POORVIKA TO HELP ME ON THIS, Have read about customer service by Natarajan Uvaraj... but do understand what is all about

Sathish[protected]