[Resolved]  Poorvika Mobiles — poorvika phoenix mall branch chennai

Address:

600043

Goodbye poorvika my last purchase 16 time had a very bad experience attitude determines to win business

Purchased apply 8plus i pad and open from this store with its relevant activities which is my 16 th purchase from poorvika from 2008 this is really frustrating experience from phoenix they were very polite and serviceable until their products get sold out the incident happened in such a way that we the sales person mr ebrahim suggested us to buy for a power bank with other product and get a head phones free please note purchasing an iphone and it’s headset is the most top one for listeners and i do had a power bank upon his politeness and considered to purchase another after billing they informed my the headphones get delivered by next week and they told they will arrange to deliver them in chrompet showroom. There was an unexpected death in my family i could not follow up with this no one called me in regards to this as they promised they let me know after they delivered to chrompet. I called them up after my arrival on aug 042018 to poorvika phoenix mall branch after narrating my issues to three people then to the branch manager he lethargically informing me that it will be delivered to poorvika pammal branch as the stock has got over and was sent to other customer i felt it was a rude reply afterhooe you could know my purchase value and why should i go beyond an headset costing less than 500 bugs i came to know their attitude and values to customer willing i treated as poorvika

Thanks for the respect and response
Prashant r