[Resolved]  Poorvika Mobiles — purchase of vivo v15 mobile

Address:

Old No.22, New No.28, SLN Complex, Magadi Main Road, Kamakshipalya, Bangalore - 560079, 560079

Purchased vivo v15 mobile on emi with zero down payment scheme on[protected].
The information given by the executive was zero emi scheme and 2600 rupees should be paid as advance emi for one month. After generating the invoice for mobile the executive told the amount paid is against insurance. Now 2600 rupees is charges extra by giving wrong information of product.
Total cost to be charges for mobile was 29400. (28999 for mobile and 400 processing fees). But they have charges 2600/- extra as (2400 insurance and 400 processing fees) when asked about this they told the bill is generated and cannot be cancelled, hence they gave a mi fitness band which was not required. The main thing they did is gave wrong information so that 2400/- can be charges extra and later denied to refund the amount.