[Resolved]  Poorvika Mobiles Pvt Ltd — Cheated by poorvika mobiles

Address:

Chennai, Tamil Nadu

I had touch issues with my phone (Micromax canvas 2 a110) and got service at poorvika mobiles and service outlet at kelambakkam, chennai. the service center guy said that they have replaced my faulty touch with original touch which they got from genuine micromax shop and gave me a bill of Rs.1800. Since i was busy, i didnt test the mobile then and there and collected the mobile and tested it from office following issues were found 1)proximity sensors are not working 2)screen is now projected outwards 3)when pressed on lock button it takes 4 sec for the screen to appear. 4)when pressed on m in keyboard it takes as n, when pressed on space, it takes as home button when i registered this issues with service center guy he refused and said its because of my mental state thats colliding with my old feel and new touch feel (like he is an expert psychiatrist) . when i argued with him he insisted me to buy a branded screenguard for my phone. i spent another 350rs for good screen guard and still the same issues. I have only 3 days of gurantee and they are trying their maximum to avoid me from getting my money back. please do the needful Details Poorvika Mobiles Pvt Ltd Shop.G1, No.1/18, Malayappamudali street, Kelambakkam, Chennai-600103 Contact[protected], [protected] Showroom Name : Kelambakkam Job sheet id : 130214P11183 Brand/Model : Micromax a110 Problem reported : Touch Created on 12-Feb -2014 1:22PM Mobile Condition :OK Estimation amount : Rs.1800 Problem Description : Touch Not Functioning