[Resolved] Poorvika Mobiles Pvt Ltd — salesperson

Gajendra B K

from Mysore, Karnataka

Address:

M G ROAD, 577111

Dear sir/madam,
Gajendra b k [protected]
On 21st jun-19 i had visit your showroom in chikmagalur and bought galaxy a30 (, invoice gsi/chik/1975) but service was worst, once i entered showroom welcome was ok,
Then i ask for galaxy a30, sales person did not even explain me its feature directly he ask me to go to a50,
Then login for emi loan did not informed me charges they charge me rs.1999,
Sangeetha there is cash back offer but here they did not offer me anything

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Jul 6, 2019

Complaint marked as Resolved

Thank you Ms, Deepa to responding my complaint and solving,

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Poorvika Mobiles Customer Care's response Dear Customer,

We will verify with branch and contact you shortly.

Sincerely Yours,
Customer Support

Jun 26, 2019

Updated by Gajendra B K Dear Sir/Madam,
Reference to the above complaint,
I really appreciate your customer care executive were called me and respond my complaint, i ask them to cancel mobile insurance policy they promised me if possible we will try to cancel, if possible please do it...if not forget it, Other wise at least ask your team to explain me how insurance works. And please make sure it should not happen to other customer like this.Because blindly charging it makes many doubts in customer mind and even 1 rupee also very important,

Ms.Deepa has called me and solved my issue,

Thanks
Gajendra B K
[protected]
[protected]

Verified Support

Jun 26, 2019

Poorvika Mobiles Customer Care's response Dear Customer,

Thanks for your valuable feedback, request you to resolve the complaint.

Sincerely Yours,
Customer Support

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Comments

Gajendra B K

from Mysore, Karnataka

Dear Sir/Madam,
Reference to the above complaint,
I really appreciate your customer care executive were called me and respond my complaint, i ask them to cancel mobile insurance policy they promised me if possible we will try to cancel, if possible please do it...if not forget it, Other wise at least ask your team to explain me how insurance works. And please make sure it should not happen to other customer like this.Because blindly charging it makes many doubts in customer mind and even 1 rupee also very important,

Thanks
Gajendra B K
[protected]
[protected]