[Resolved] Poorvika Mobiles — Redmi 4

sahil.rana007

from Delhi, Delhi

Address:	600024
Website:	www.poorvikamobile.com

Hi,

This selling website is the most # up seller. No after sales service 6 days ago i paid but till now hasnt shipped im following up every day.

I dare all indian customers to not get fooled by this website.

No service ethics.
Lines always busy need to wait for 3 minutes atleast (Still ethical).
Associates dont know how to handle customers (Truly unethical).
Stupid reasons for mobile not shipped (No words).
No information if the product has shipped or whatever (Even the office guys dont know about this-lol).

Exclusive line for the owner of this website & mobile center : burn your business emipre & get lost.

I ordered redmi 4 3/32gb for inr9499/- but these guys shipped me redmi4 2/16gb that costs 7k.

Lllllllooooooossssseeeeeerrrrrrrrssssssss

Order id : 173559

Regards,
Sahil rana

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Jul 13, 2017

Complaint marked as Resolved

Just a small error from Team Poorvika caused this huge issue causing for a Negative Review.

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Poorvika Mobiles Customer Care's response Dear Customer,

We sincerely regret for the inconvenience.

Our executive will contact you today and resolve the issue kindly request you to bear with us.

Thanks,
Customer Support

Jul 13, 2017

Updated by sahil.rana007 Hi Team,

Thanks for resoving the issue. I've recieved the Redmi 4.

Special thanks to Subhash who assited and Proactively followed up with me regarding status of Redmi 4.

Regards,
Sahil rana