[Resolved]  Poorvika Mobiles — replacement and refund issue

Address:603202

Dear team,

My self muneer today[protected] around 11.30am i had send the one my restaurant team member for purchase landline charger but this team member don't know about charger by-mistakenly he had purchase sony chargers cost is rs.910/- we are working in kfc restaurant we are unable to purchase this amount charger hence we need refund or we purchased another chargers which is cost below rs500/- but this store manager deny for give the refund, then whats is the use for go the poorvika if we didn't get the good customer service, really its worst experience, i had recommended my friend also don't go any poorvika for purchase anything.

Regards,
Muneer sayyed
[protected]
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Jan 23, 2019
Complaint marked as Resolved 
I got a replacement and refund ..thank you so much for customer support Deepa
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2019
Poorvika Mobiles Customer Care's response
Dear Customer,

Our executive will contact you shortly.

Sincerely Yours,
Customer Support
Complaint comments 

Comments

I bought 2 no's swift 4G mobile on 17th Aug month from the next day mobile got problem and gaven service to the store, but issue has not been resolved yet. Totally upset of the service provided to me
Hope you can assist us to resolve the issue ASAPThanks in advance...
I replaced my screen for sony xperia xa 1. I was charged almost double the price for it. This is cheating. This is my first interaction with Poorvika and so disappointed by this kind of service from a big name like Poorvika

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    +91 44 4399 9970
    +91 44 4266 6666
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    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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