[Resolved]  Poorvika Mobiles — samsung s7 edge screen card bought from poorvika which is not providing response in mobile while touched.

Address:Chennai, Tamil Nadu

Hi,

I bought screen card for my new samsung s7 edge for 1500/- in poorvika mobiles in phoenix mall in the month of aug. The time we bought it was not responsive in phone so we reached him who is kalaiarasan a working guy there. He promised saying that we will call madam once we get new stock but was no calls from him then i called repetitively and visited stores for number of times. Finally he arranged me at one of the stores after 4 months by that my screen has also got broked which is costing me now 18, 000... Its all because of the poorvika irresponsiveness towards customers. But which i got after having all this agitations with him is also in the same condition. I requested him to arrange a new one as early as possible but he says yes but finally he is not responding nor the poorvika mobiles took action in providing justification to me.
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Mar 8, 2018
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Jan 31, 2018
Poorvika Mobiles Customer Care's response
Dear Customer,

Please send the invoice bill copy to the following email id to support you.

[protected]@poorvika.com

Thanks,
Customer Support
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