[Resolved] Poorvika Mobiles — selling damaged product

selva.office

from Kuzhithurai, Tamil Nadu

Address:

636006

I bought a mobile - samsung galaxy j7 max and flip case (Samsung) from poorvika mobiles pvt ltd, no.2/91, meyyanur main road,, near: arrs theatre, ram nagar, meyyanur, salem, tamil nadu 636006. With in few days hair line crack was appeared in the corners. So i was asked about this in the showroom, they said "we are not responsible for mobile case, no warranty for mobile case. The product seems that like a duplicate product even worst than duplicate product.

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Mar 29, 2018

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

We regret for the inconvenience caused.

Concern team will contact you soon for support.

Thanks,
Customer Support

Feb 21, 2018

Updated by selva.office I have received a replacement case. Thank you very much Poorvika Mobiles.

Verified Support

Feb 21, 2018

Poorvika Mobiles Customer Care's response Dear Customer,

Your satisfaction is a great compliment.

Please resolve the complaint.

Thanks,
Customer Support.