[Resolved] Poorvika Mobiles — selling fake products and not refunding my money

[Resolved] Poorvika Mobiles — selling fake products and not refunding my money

D Drgokul Raaj from Bengaluru, Karnataka

I own a gionee a1 plus and after a week i came to know that device has some display issue and it's hanging and overeating... Really disappointed with the device and i felt like my whole money was wasted... I contacted the nearby service center and they are very careless and not even responding to my issue and moreover they are just trying to loot my money and time... I don't know what to do with this device... I want poorvika to get this device back and refund the money i paid... I want a immediate response from the poorvika... I can't able to get this sorted by service centre... Kindly call me as soon as possible... My number [protected] Name : narendira babou Was this information helpful? No (0) Yes (0)
Jun 21, 2019 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support May 20, 2019 Poorvika Mobiles Customer Care's response Dear Customer, Please share the job sheet copy to the following email id to check and support you further. [protected]@poorvika.com Sincerely Yours, Customer Support Verified Support May 21, 2019 Poorvika Mobiles Customer Care's response Dear Customer, As discussed the device was purchased by customer on January month, as per service warranty terms handset has sent to service center for repair and it is ready in condition. Please request you to collect at the earliest. Sincerely Yours, Customer Support
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