Poorvika Mobiles — tempered glass not placed correctly

 
1 Review
 SamNallu on Jul 14, 2018
I had purchased the tempered glass for my Redmi Note5 Pro on 26th Jun 18 from your Pallavaram Cantonment branch. Before placing the glass, they are cleaning the display with the cleaning gel. They are not clean properly using the cleaning cloth. They have placed the glass on display with cleaning gel. Still, the gel is in center of the display. I have complained to the attendee regarding this issue. But they do not consider my issue. I have also complained to the branch in charge and request to the new replacement. He also not responding properly.

To resolve the problem, I would appreciate it if you could replace the new one.

Awaiting your response and your resolution to my problem.

Complaint Status


[Jul 14, 2018] Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Poorvika Mobiles Customer Care's response, Jul 14, 2018
Dear Customer,

We request you to share the image of tempered glass (complaint part) to the following email id to verify.

hepzi@poorvika.com

Sincerely Yours,
Customer Support
Updated by SamNallu, Jul 15, 2018
I have posted the images of tempered glass.

tempered glass not placed correctly
tempered glass not placed correctly
tempered glass not placed correctly
tempered glass not placed correctly
tempered glass not placed correctly
tempered glass not placed correctly
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    Poorvika Mobiles - tempered glass not placed correctly