[Resolved] Poorvika Mobiles — To claim the mobile insurance for my lg nexus 5x mobile

sivamurugans

from Bengaluru, Karnataka

Address:

560095

Sir / Madam,

I had bought a LG Nexus 5x mobile on 25/05/2015 from Poorvika mobile store, Madiwala, Bangalore.

About Incident:
Date: 02/03/2016
Place: St.Jhons Bus stop, Madiwala, Bangalore.

I was waiting for the bus in St.Jhons bus stop, Bangalore to travel the majestic. I got a bus, but bus was so rush, somehow i got into the bus after some time i checked my packet to take my mobile but it was not there in my packet. Some one pick pocket my mobile. After that i have filed the comlaint in Madiwala police station. Got a complain copy and receipt from the police station.
Then i made a call to Poorvika customer care to check with the process of how to claim the insurence they told me to get the documents i have got all the docs.
That documents i have attached below.

Thanks,
Sivamurugan

+12 photos

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Mar 14, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Jun 18, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.

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Comments

sivamurugans

from Bengaluru, Karnataka

Thanks for your reply. I have sent you the mail to [protected]@poorvika.in.

Kindly check and do the best.
Since feb 2016 i am going and coming to poorvika store and police station.

Thanks.