[Resolved] Poorvika Mobiles — Unethical behaviour | |||||
I have bought gionee p12 phone on sunday (May 7th 8 :45 pm) @ poorivika mobiles < near mahalakshmi nagar - east tambaram> when i went home around 9 :15 and used it it generates lots of heat which i cannot mange on my ears, so on monday may 8th 11:00am i went to the same staff nithya, she said their may be problem in the battery, later they said system software has to update, so i gave the phone and started to office, by 8:30 pm when i went to get the phone back from service, i still feel the heat so i again complaint to the staffs, no proper response from them, they are asking to me speak in the phone till the heat become very enormous ; i have called the manger ; he dint come and finally a staff again asked to me check without memory card tonight ; if the problem is same come tomorrow to showroom, when i went home i see staffs has taken the photos/selfies and my photos was gone and they were some pictures of the staff having bear and hot drinks in my phone ; i completely fed-up with this behaviour and i want a solution to this ; i bought a phone and memory card of 8500 rupees and people are not responsible for this ; i need justification : when i called customer a girl called pavithra ; whose way of speaking is worst ; i want this to be resolved asap Was this information helpful? | |||||
Jun 9, 2017 Complaint marked as Resolved Poorvika Mobiles customer support has been notified about the posted complaint. Verified Support May 09, 2017 Poorvika Mobiles Customer Care's response Dear Customer, We apologies for the inconvenience. As discussed please submit the device into service center for quick solution and would like to inform that the investigation under process on the complaint. Severe action will be taken against those staffs and we will update you soon. Thanks, Customer Support | |||||
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Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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