[Resolved] Poorvika Mobiles — Unsatisfied with poorvika sales team

Mohandoggy

Sep 22, 2021

Address:	JP Nagar Banglore
Website:	Poorvika.com

Good day
Hi Poorvika Team,

Poorvika mobiles pvt ltd - 7th phase JP Nagar
Invoice No - GSI/JPN/2835
Invoice Date - 20/09/2021
Sales Person - Sushmitha
Sales Person ID - P-07705
Total Bill Amount - 32499.00 rupees

Day before yesterday 20/09/2021 i went to purchase mobile phone in poorvika mobiles and im looking for a different product (oppo reno 6 / Vivo) but poorvika sales girl suggested me a bad phone and she gave wrong informations about oppo & vivo & suggested me to buy **** product
and she said that **** product is better than oppo reno6
but which i purchased is really bad comparing to other products and also its not worth for money simply they pushed me to buy that product but i am unsatisfied with that product

kindly inform them to exchange this phone so that i will change the phone and will go to different model/product which i liked to buy (with same price/range)

Now i am not satisfied with your customer service and im unhappy if you are ready to solve my problem then i will be happy with poorvika customer care/service

I have mentioned purchased product name as **** because i don't have any intentions to spoil their brand names

Thanks

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Oct 1, 2021

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2021

Poorvika Mobiles Customer Care's response Dear Customer,

Thanks for letting us know the issue, will contact you soon and verify with brand for the resolution.

[protected]@poorvika.com

Service support