[Resolved] Poorvika Mobiles — very poor service of poorvika mobiles

Guna Kavitha

from Chennai, Tamil Nadu

Address:

600107

I am gunasekaran, i had bougth a sony xperia mobile in poorvika showroom, in a small accident my phone had a problem in touch, i am having a insurance for my mobile, i sumbit my phone to poorvika on 18 th of september.till now i didn't get my phone, customer care i also not answering properly, they are just giving the information, my client id_36882, i am in need of my phone very urgently. note: to poorvika--if you are not able to provide the service.kindly pls stop selling the phone

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Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2015

Poorvika Mobiles Customer Care's response Dear Guna Kavitha, Hope the issue got cleared on 5.11.15, for any more support pls contact[protected] or write to [protected]@poorvika.com. Thanks, Customer Support.

Verified Support

May 09, 2016

Poorvika Mobiles Customer Care's response Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.