[Resolved] Poorvika Mobiles — Worst Response from Medavakkam Poorvika shop

gulabkhan

from Chennai, Tamil Nadu

Address:	600100
Website:	www.poorvika.com

I booked Redmi note 4 through online and my booking id is 43883. Poorvika committed to delivered the product by evening.I keep on calling to customer service to check the status of my product but no call back. Finally they informed to medavakkam shop to delivered the product but they ignored. Poovika committed for free shipping to my home but medavakkam shot guy is telling there is no home delivery. Then why they have kept this option in online. Still product is not delivered. Worst experience.

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Apr 29, 2017

Complaint marked as Resolved

Poorvika Mobiles customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

Poorvika Mobiles Customer Care's response Dear Sir,

We regret for the inconvenience caused.

Please share your contact number to support.

[protected]@poorvika.com

Thanks,
Customer Support

Verified Support

Mar 29, 2017

Poorvika Mobiles Customer Care's response Dear Customer,

We have collected your details from online team, our executives will contact you soon and fulfill your requirements.

Thanks,
Customer Support.