Sony / DVD Player — misguidance by salesperson

Address:

Howrah, West Bengal

Misguidance by your Sony salesperson at Prapti electronics,B-007,lower ground floor,south city mall,375 prince anwar shah road,kolkatta-700068.date of purchase-18/5/13.invoice no-763. We were misguided by the salesperson and were handed over by a wrong product which was not our requirement and when we requested them for exchange they refused to do so..Pls look into the matter otherwise we have to take help of consumer court.Thank u.