[Resolved] Provogue — Provogue - Watch not received but status says complete | |||
Hi Team I had made an order on 6th June 2015 for provogue watch through ICICI internet banking. The sum of Rs. 299/- was deducted from my account. I received an email regarding the despatch of the product, but i have received call for delivery. Now, the order status says complete. I couldn't even call a customer care also. Following are the details of the order: Your Shipment #PROV297803 for Order #[protected] Shipping Provider: Javas Tracking No: MUMPVGP449722 Could you please provide an update on the same, I call Javas courier also the said the tracking no is invalid. What have I supposed to do? Was this information helpful? | |||
Complaint marked as Resolved
Provogue India customer support has been notified about the posted complaint. Verified Support Jun 22, 2015 Gojavas Courier Customer Care's response Dear Rabi1813 ,
We have noted your concern. Dont worry, our care team shall get in touch with you soon. We have dropped in an alert for an expedite of your order, you shall receive an update soon.
regards,
Team Gojavas
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 2 Comments | |||
Comments
have placed an order for provogue watch on 20 Jun 2015. I paid 299 by ICICI net banking. I have got email regarding dispatch after that I have not got a single call from your side nor from courier side. Now when i track my order it shows complete. Your Customer care not receiving call.
Order Details:
Order No:[protected]
Shipping Provider: SELF
Tracking No : AXSELFN06583
I have not received product but on the tracking status the product is still completed, so I want to Know How many days more I have to wait.. Look into this matter and get back to me ASAP on my mail id: [protected]@gmail.com.
Order Details:
Order No:[protected]
Shipping Provider: SELF
Tracking No : AXSELFN06583
I have not received product but on the tracking status the product is still completed, so I want to Know How many days more I have to wait.. Look into this matter and get back to me ASAP on my mail id: [protected]@gmail.com.
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Order Details:
Order No:[protected]
Shipping Provider: Javas
Tracking No: MUMPVGP456291
Your Shipment #PROV307021.
Look into this matter and get back to me ASAP on my mail id: mba.khagesh.[protected]@gmail.com