PTron — earphone is not working

Address:Ghaziabad, Uttar Pradesh, 201007
Website:ptron.in

Hello i am alok kumar, my order id. Pt78329, tracking id.[protected]. I order on 19.07.2019, the order delivered on 23.07.2019 at 01:00 pm.in the head phone right side earphone is not working completely. There have not been any physical or water damage to the accessory. I need to get them repaired/exchanged asap. Whenever i try to approach ptron or latestone, they direct me to contact each other...

Please inform what can i do

Please do needful

Regard's
Alok kumar
[protected]
Alok. [protected]@gmail.com
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Order No.[protected] on Amazon
Bluetooth device Ptron Intunes not working and still within warranty period... Needs repair...

Please help with this as I am not able to use my Bluetooth device.

I ordered a headphone from ptron website but ptron give not any information about shipping of my product .

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