[Resolved]  Pubg Mobile — to get the refund for the money debited

Address:Dehradun, Uttarakhand, 248007

Purchased uc cash via in-app purchase of pubg mobile today via internet banking. Costing rs.249 for uc credit of160+10.

My account has been debited for the same amount but no uc cash was credited to the game. It shows in my sbi account that the money went in times of money limited.
Its a huge sum of money and i'm worried for the same.

Customer care centres are unreachable.

Beneficiary - times of money ltd
Reference no:[protected]

Could you please resolve this and ensure my purchased is carried out or refund my money back to my account.
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Jan 25, 2019
Complaint marked as Resolved 
Don't know what were the steps but i got my refunds
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I bought 600+60 uc pack today for ₹724, after availing ₹75 as discount from google play store. Amount has been deducted from my account. But in Pubg mobile app, it showed "Failed to Purchase" dialogue and uc has not been credited to my account. Please do refund my amount.

I have lost the money today i payed the amount using the paytm amount was debited from bank and the uc was not processed

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