[Resolved] Punjab National Bank Housing Finance [Pnbhfl] — cheated on insurance linked to housing loan | |||
Dear team, I am writing this mail after several discussion with punjab national bank and there was no resolution. This is to inform you that i have opted for housing loan (Hou/ban/0617/397847) from punjab national bank and i was told that the building insurance is mandatory and there will be no deviation on the same hence i had opted for the insurance, later i got a call from the post office malur kolar stating there is a post in my name addressing malur kolar and i asked him to return the document as my residential address was in correct, later i was in touch with call center and got the soft copy of insurance document on mail, post i received the call from tata aig in explanation to building insurance suming to 25k, i was not informed on the individual policy neither received any call pertaining to individual policy (65000), i have been misguided by the bank on the policy and when contacted the bank they had asked me to get in touch with tata aig for cancellation, as per tata aig the policy should be canceled with 15 days but i was unable to do that as i had not received any document related to my insurance and i was unable to intimate for cancellation as mailing was wrong, the address has be manipulated to make sure that the document should not reach me. Also they informed be that the policy was issued in agreement with pnb and they asked me to get in touch with pnb. Need your support to cancel my individual policy bearing no [protected][protected]Housing loan number hou/ban/0617/397847 as the address mentioned on the policy is incorrect and policy not received, my building insurance policy address is correct and how come the address is changed in the individual policy, i was not informed about this policy and could not intimate within 15 days as i had not received physical / soft copy of policy, i do not need this policy. I have been misguided by punjab national bank about this policy, i have written to tata aig grievance and no response. Please call on the below number for further clarification. Please do the needful immediately. Was this information helpful? | |||
Dec 29, 2017 Complaint marked as Resolved Punjab National Bank Housing Finance [PNBHFL] customer support has been notified about the posted complaint. Verified Support Nov 28, 2017 Punjab National Bank Housing Finance [PNBHFL] Customer Care's response Dear Sir, We are in receipt of your query. We sincerely apologize for the inconvenience caused to you. Our official will soon get in touch with you. You may also write to us with your concern and details at customer.[protected]@pnbhousing.com. We solicit your cooperation in the interim. Regards, Team PNB Housing | |||
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