[Resolved] Pureit / Hindustan Unilever — machine broke more than 12 times in 1 year | |||
My machine ultima ro+uv broke more than a dozen times in 1 year. When i ask for replacement they promise a call back which never happens. I have posted the same on facebook, on your website but i don't get any response except sorry for the inconvenience, i am sorry to hear about this. I have purchased your product for purified drinking water and you are making my life worse by not even having drinking water at home. You are denying basic right of drinking water. Kindly don't take customers for granted and replace my machine. Was this information helpful? | |||
Aug 28, 2018 Complaint marked as Resolved PureIT / Hindustan Unilever customer support has been notified about the posted complaint. Verified Support Jul 28, 2018 PureIT / Hindustan Unilever Customer Care's response Dear Chaitanya Manikumar, Regret the inconvenience. Request you to provide your contact details to help us in resolving your issue. Regards, Pureit Team | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099