[Resolved] Purplle.com — I didn't received my order yet | |||
I have ordered two items on purplle.com with orderid [protected] on 26 april, 2018. They have dispatched them by xpressbees on 26-04-18. While tracking the shipment, it shows the expected delivery of the product is on 01-05-18. But, till today i have not received any phone call/information regarding the same. Each time i try to contact purplle they keep saying they will do their best and i'm tired of hearing the same thing over and over. This is the worst service i have seen till today. There is no xpressbees courier office in hospet. I have called xpressbees regarding this. They are saying we will deliver it by today/tomorrow every time but failed to do so. They have given a mobile number. When i call him, he didn't answer my call. This is not at all acceptable. It's the worst service i have ever seen. Was this information helpful? | |||
May 10, 2018 Complaint marked as Resolved I have complained yesterday and today they have delivered my parcel at my home. Purplle.com customer support has been notified about the posted complaint. Verified Support May 10, 2018 Purplle.com Customer Care's response We are unable to trace the details of the order with no/limited details available. Please share the order details with us to assist you further
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C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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Below are my Order details are :
Order Id: [protected]
Order item : 4