[Resolved]  Purplle.com — order not delivered and showing as delivered

Address:Mumbai City, Maharashtra, 400086

I had ordered from www.purplle.com some products worth rs. 587/- via order no. [protected] on 29th august 2019. My order was shipped via xpressbees logistics via shipment awb no.[protected].

On 1st september the order was out for delivery as per the status of xpressbees. At night i received the message stating that your order was delivered and when i checked on the xpressbees website it said that the order was received by me itself. However no such order was delivered to me. I did not receive any order. Also i am trying to call purplle and xpressbees but both the calls are not connecting. Kindly refund me my money or get my order delivered
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2019
Complaint marked as Resolved 
The order was delivered the next day after its status changed to delivered.
Purplle.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Purplle.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    351
    Pending
    32
    Resolved
    165
    Purplle.com Address
    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
    View all Purplle.com contact information