[Resolved] Purplle.com — package not delivered. | |
I have ordered some items from purpell.com on 22 sept, 2019. It was a prepaid order worth Rs. 500 which is shipped through xpressbees delivery services. The awb number given by purpell happened to belong some other customer. So, when I tracked my order, the status shows that it has been delivered when in reality I haven't received it. I am trying contacting purpell customer care services but they're not reverting my mails and not connecting the call. It is utterly disappointing. I'm unable to do anything. Was this information helpful? | |
Oct 31, 2019 Complaint marked as Resolved Purplle.com customer support has been notified about the posted complaint. Verified Support Sep 30, 2019 Purplle.com Customer Care's response We are really sorry for any inconvenience. Please share the order Id or your registered mobile number used to place customer order so we can track and help you with your concern as soon as possible. | |
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