[Resolved] Purplle.com — pathetic service

Neelam Pankaj Surve

from Delhi, Delhi

Address:

Sector:8, Mumbai City, Maharashtra, 400705

My order shipment status is showing still pending and i have already paid rs.369 for it.

This happened with me 2nd time for paid order.

Purplle.com site logistics department always deliver the customers order on time in case of cod but in prepaid case they are always delay our order.

Very pathetic service.

Kindly resolve my issue

My order no:[protected]

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Oct 3, 2019

Complaint marked as Resolved

Purplle.com customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2019

Purplle.com Customer Care's response Dear Team,

We are really sorry for the inconvenience caused to you.

After you place an order with us, you will get an email and SMS confirmation of order placed with us and in next 1-2 working days you will get a dispatch confirmation message with details of delivery period.

As I checked the details, your order is prepared to dispatch and it will be dispatched with ShadowFax courier and your AWB no is SF26043868PL.

Your Order will be delivered to you within 1-2 working days.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you of our best services always.

Regards,
Sangram Pradeep Kharat