PVR Cinemas — I didn't got the confirmation for refund since I have cancelled my booking

Address: Chandra Metro Mall, PVR Inox Limited., 3rd, Arcot Rd, Virugambakkam, Chennai, Tamil Nadu 600092

I am writing to follow up on a ticket cancellation that I processed on September 2nd, 2024. The cancellation was for two tickets to the movie "G.O.A.T, " originally scheduled for September 6th, 2024, at 1:35 PM at INOX National, Virugambakkam, Chennai.

Please find the booking details below:

Order ID: [protected]
Invoice Numbers: 5068DA146629, 5068DA146630
Total Order Value: 446.92 INR

As of now, I have not received any confirmation regarding the refund. Additionally, I have noticed that the tickets are no longer visible in the PVR app, but I have not received any email update concerning the status of my refund and also the cancellation of my two tickets.

Thank you very much for your assistance, and I look forward to your prompt response.

Best regards,
Sanjay Kumar S