[Resolved] PVR Cinemas — money deducted but tickets not issued

[Resolved] PVR Cinemas — money deducted but tickets not issued

A Akshaygulati from Pune, Maharashtra

I booked movie tickets today around 11:40 am but tickets were not issued. I booked using pv cinemas website. I paid via phonepe app option given on website. Money has been deducted successfully but the tickets are not issued. I am unable to find any history of transaction as well on their website. Email - akshaygulati. [protected]@gmail.com Mobile - [protected] Was this information helpful? No (0) Yes (0)
Dec 13, 2017 Complaint marked as Resolved PVR Cinemas customer support has been notified about the posted complaint. Verified Support Nov 09, 2017 PVR Cinemas Customer Care's response Dear Akshaygulati, Thanks for reaching out to us.This is to inform you that we have taken a note of your concern and will get in touch with you. Regards, Team PVR
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Comments

Firoz Khan s pathan

from Surat, Gujarat

I really don't know how but if I do suicide the reason is mentally harassment and tourchring giving by our cinema manager and HR at CBS pvr

Suhina Baveja

from Gurgaon, Haryana

I hit my head in hall. Had end seats. No space for others to move out. Upon adjusting, since no space, I hit my head on false ceiling. Just for profit from 2 seats safety of customer is being jeopardized. There shouldn't be any seat at that corner. This is in PVR logix Noida. Audi 8 seat J 16, 17.

PVR Cinemas Customer Care's response, Nov 16, 2017

Verified Support

Dear Suhina Baveja,

We request you to share your contact number and email ID on [email protected] for further assistance.

Regards,
Team PVR