[Resolved]  PVR Cinemas — pvr dive water bottle - adulterated

Address: 500025

I took a pvr dive 500ml water bottle from their f&b counter at irrummanzil pvr, hyderabad. The water tasted, utterly poor and was like some tap water filled in a fancy bottle. I paid nearly 40rs for dis 500ml mineral water. Tried complaining to the manager but he seems not to care about the issue and he leisurely replied i ve already got 2-3 complaints and tasted it, but it's fine since it's coming from our head office. I m ain't sure where the things are going wrong, whether in dis cinemas hyd or in their own head office itself. But it's very poor of pvr to have such adultered water under their brand.
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Mar 21, 2019
Complaint marked as Resolved 
PVR Cinemas customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
PVR Cinemas Customer Care's response
Dear Tamilarasan Chandran,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com so that we can assist you regarding this.

Regards,
Team PVR
 
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