[Resolved]  PVR Cinemas — pvr privilege

Address:	Thane, Maharashtra, 421201
Website:	www.pvrcinemas.com

It's very frustrating it's more than a month i raised complaint via email & still i haven't got any satisfactory response from your support team neither via email nor via call, they are too good at playing with customers patience, i paid rs.300 to sign up for pvr privilege & i got rs.300 worth of f&b vouchers, however when i first time went to food court at nearest pvr to redeem those vouchers the very 1st voucher had only re. 80 value & at that point my total privilege points are 36 & after i redeem that voucher i also lost my 36 points for no reason at all that's the first complaint i raised, then on 2nd time i redeemed both of remaining vouchers & one of them had only rs. 20 in it & other has full rs.100, & that time too i lost my available 41 pvr points for no reason bcoz in faq's it clearly says once customer reach 50 points he's eligible to redeem those points but here my points are getting deducted even before i reach that 50 points mark, now it's more than a month what is pvr support team is doing about it they are only giving me fake # answers every time.

Email reference number :
Crm-[protected]