Booked two tickets for #KALKI2898AD IMAX in #PVR INOX Mantri Square, Bengaluru, for the 7:30 AM show on June 27, 2024. Unfortunately, the show was canceled due to a "technical issue." I used PVR gift cards to book the tickets, and since then, it’s been nothing but a nightmare trying to get a resolution! Case ID: 02925923.
I’ve called PVR's customer care 50+ times over the months. Each time, they either cut the call or promise to check with the backend team—but NOTHING happens. When the call disconnects (due to their issues), they don’t even bother to call back despite having all my contact details.
This is beyond frustrating, and it's shocking that a brand like PVR treats customers so poorly. I’ve been chasing my refund for MONTHS without a single meaningful response. Is this how PVR values its customers' time and money?
@_PVRCinemas—fix this NOW! Your lack of accountability is unacceptable.
#WorstCustomerService
#PVRIssues
#CustomerExperienceMatters
#PVRRefundScam
#ShameOnPVR
#ConsumerRights
Was this information helpful? | 
Post your Comment