PVR Cinemas — Subject: Urgent Resolution Required: Invalid INOX PVR Pass and Outdated Terms and Conditions

Address: Jaipur, Rajasthan

I tried to book tickets for Deadpool 3 through your app today using my INOX PVR pass, but I encountered an error stating that the pass is invalid. I met all the conditions for the 4Dx format on a weekday, but I found out that the terms and conditions were updated on July 8. Why has this update not been reflected on your website or app, especially after 20 days (from July 8 to July 28)?

Due to this misleading information, I request either a full refund or the ability to book Deadpool 3 for July 29 at 1 PM at PVR Gandhi Path, Jaipur. If this issue is not resolved, I will consider filing a complaint with the consumer court for misleading practices.