The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I ordered an iphone6 cover from Qrioh.com site and thepayment completed successfully but the merchandise is still saying payment is pending.. They are not responding over emails and whatsapp. I verified payment was successful through PayU biz aswell but still the company is not responding. Please help
Order ID 4141
payment id[protected]...
