[Resolved]  Quikr — Ad alerts

Website:www.quikr.com

Hi,

I put a premium ad for cars in Quikr in Oct 2016. The car got sold within a week. I tried to delete the ad as I keep getting offers even after selling. I could not delete the ad. So I called the call centre and told themto delete, they said they will do it. I kept on getting the offers and also alerts of people who are looking to buy cars. I tried to delete the alerts which did not help. I called call centre 100 times and told them to delete the alerts. Nothing is happening, i still get alerts. I wrote to their [protected]@quikr.com, still no solution. I did this several times.

As of today I am still gettingthe alerts and filling up my inbox.

The call centre executives tell me that it will take 48 hours every time I complain. It is going on for a month now.

The call centre calls gets disconnected most of thetimes. I have to make several calls to get to speak to some one. When I complain they disconnect the call. I cant get their HQ numebr. The Delhi number also disconnected the call. Second time I called he said it got transfered to telesales dept even though I asked for customer support.

This is pure harassment. Added to this now I am getting alerts on computer products which I never even tried.

Need your help.

The call centre no is[protected]
Was this information helpful?
No (0)
Yes (0)
May 15, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Quikr Customer Care's response
Hi Swaroop,

We regret the inconvenience caused to you. Kindly share you contact details and we shall get it resolved at the earliest.

Thank you.

- Team Quikr
Dec 07, 2016
Updated by pswaroop50
The problem is still pending and is really a sort of harassment of the customer. My inbox gets filled with quikr messages which I dont want. Why quikr is not taking any action, a terrible service
7th Dec 2016
Dec 07, 2016
Updated by pswaroop50
See this message below which has come today. I sold off my car more than a month back butstill gets these.

Looking for cars?

Hello Pswaroop50,
Here is your Quikr Alert for people who have recently been looking for cars in Noida:
Maruti Suzuki Wagon R LX DUO BSIII - 2011
77000 kms | Petrol | 1st Owner
Contact Buyer
Maruti Suzuki Alto LX - 2003
80000 kms | CNG
Contact Buyer
Honda City 1.5 V AT Exclusive - 2008
80000 kms | Diesel | 1st Owner
Contact Buyer
Maruti Suzuki Alto LX - 2003
80000 kms | CNG
Contact Buyer
Maruti Suzuki Alto LX - 2003
80000 kms | CNG
Contact Buyer

Maruti Suzuki Alto LXi BS III - 2006
50000 kms | Petrol | 1st Owner
Contact Buyer
Maruti Suzuki Alto LX - 2003
80000 kms | CNG
Contact Buyer
Maruti Suzuki Alto LX - 2003
80000 kms | CNG
Contact Buyer
Maruti Suzuki Alto LX - 2003
80000 kms | CNG
Contact Buyer
Maruti Suzuki Alto LX - 2003
72000 kms | CNG | 1st Owner
Contact Buyer
View More Ads
Didn't find the above ads useful? Use Edit Alert to let us know of your requirement, so that we can send you the best possible matches.
You can manage all your alert preferences through My Quikr
Thank you,
Team Quikr
Jan 14, 2017
Updated by pswaroop50
Quikr Customer Care's response, Nov 30, 2016
Hi Swaroop,

We regret the inconvenience caused to you. Kindly share you contact details and we shall get it resolved at the earliest.

Thank you.

- Team Quikr

I still have not received any response from Quikr and am still receiving mails regarding my ad for cars. Do something and penalize Quikr.

Swaroop
[protected]
Complaint comments 

Comments

my emailid is [protected]@rediffmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information