[Resolved] Quikr — Ad alerts | |||
Hi, I put a premium ad for cars in Quikr in Oct 2016. The car got sold within a week. I tried to delete the ad as I keep getting offers even after selling. I could not delete the ad. So I called the call centre and told themto delete, they said they will do it. I kept on getting the offers and also alerts of people who are looking to buy cars. I tried to delete the alerts which did not help. I called call centre 100 times and told them to delete the alerts. Nothing is happening, i still get alerts. I wrote to their [protected]@quikr.com, still no solution. I did this several times. As of today I am still gettingthe alerts and filling up my inbox. The call centre executives tell me that it will take 48 hours every time I complain. It is going on for a month now. The call centre calls gets disconnected most of thetimes. I have to make several calls to get to speak to some one. When I complain they disconnect the call. I cant get their HQ numebr. The Delhi number also disconnected the call. Second time I called he said it got transfered to telesales dept even though I asked for customer support. This is pure harassment. Added to this now I am getting alerts on computer products which I never even tried. Need your help. The call centre no is[protected] Was this information helpful? | |||
May 15, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Nov 30, 2016 Quikr Customer Care's response Hi Swaroop, We regret the inconvenience caused to you. Kindly share you contact details and we shall get it resolved at the earliest. Thank you. - Team Quikr | |||
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my emailid is [protected]@rediffmail.com
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