[Resolved]  Quikr — Transaction id[protected] refund not done yet

Address:	Bangalore, Karnataka
Website:	www.quikr.com

Hi,

I had purchased an Electrolux 6kg automatic washing machine(ad id:[protected] paying Rs 5140/- online through quikr doorstep on 20/04/2017. But due to certain personal/professional reasons, I had to cancel this order for which I called Quikr customer care at least 4 times on 21/04/2017. Everytime I was told that the order had been cancelled and that I would get the refund after a deduction of Rs 200/- soon. I told them to send an SMS/Email confirming that but that has not happened yet.
Also I was promised a Rs 200/- paytm cash on my any purchase above Rs 500/- as my earlier purchases, prior to this transaction was cancelled by the sellers twice. The details of the email are below:
"
Avail 200/- Cashback via Paytm on your Next Purchase !!!
2 messages
mona.[protected]@quikr.co.in Wed, Apr 19, 2017 at 11:45 AM
To: mona.[protected]@gmail.com

Hi Sir/Mam,

This mail is to inform you that as your last transaction was cancelled on Quikr, you are eligible for Rs 250 Paytm cash on your next purchase on Quikr if the transaction value is Rs.500 or more.

I request you to let us know your requirement to suggest you the products or if you like anything please share the AD ID, so that we could help you out for a better deal and experience.

Please revert to this mail if you have any query or you need any assistance from our end.

Revert for any Clarifications.

Thanks & Regards

Mona

Relationship Manager, Operations

Phone number:- [protected]

Quikr India Pvt Ltd.

w: www.quikr.com
mona.[protected]@quikr.co.in Wed, Apr 19, 2017 at 12:10 PM
To: mona.[protected]@gmail.com

Hi Sir/Mam,

This mail is to inform you that as your last transaction was cancelled on Quikr, you are eligible for Rs 200 Paytm cash on your next purchase on Quikr if the transaction value is Rs.500 or more.

I request you to let us know your requirement to suggest you the products or if you like anything please share the AD ID, so that we could help you out for a better deal and experience.

Please revert to this mail if you have any query or you need any assistance from our end.

Revert for any Clarifications.

Thanks & Regards

Mona

Relationship Manager, Operations

Phone number:- [protected]

Quikr India Pvt Ltd.

w: www.quikr.com


"
No paytm cash has been awarded to me yet.

I now, request quikr to refund my money asap as per the above details.