[Resolved]  Quikr — trapped in cybercrime please help fast please

Trapped in cyber crime

Dear sir,

I got trapped into a cyber crime. 2 days ago (On 19th march 2019) i saw the ad on quikr for macbook pro worth rs 20000. And there was written the number to contact the person for placing the order.

I contacted him over whatsapp and asked him about the product. He said that it is available and was asking how many i want. I told him i just want one and he agreed to give me.

I asked him is this genuine he told me 100% genuine with original bill and invoice. I asked that where is the shop he told we are located at us from bestbuy company and they do shipment using dhl and bluedart.

He gave me a form (Text on whatsapp) to fill in which i have to fill my name delivery address how many units i want and preferred bank. I gave him the details.

After that he texted me and said i have to pay 5000rs for shipping and tax.

He was sounding legit and accepting any mode of payment so i thought he is legal person also he said rest i have to pay after receiving the product. Also he was telling me that they are running some promotional offers so he will give the apple watch free with this.

He sent me some screenshots of the payment done by the other customers also.

So i sent him the money using phonepay app to the account details which he has provided.

First i did the 3000rs payment but he said that the shipping company want 5000rs only so i sent him the rest 2k. He was saying i will never break your trust.

After few minutes he said they are having some sort of issues so the shipping company is asking to clear the vat and tax because they don't want the any problem from the indian authority and he said amount is 3000. I did not understand but he was again n again telling me that he will deliver my product and i don't have to pay more than 20000rs also i asked him for some kind of assurance so he send me a video saying that dhl people are packing your order please make the payment fast so that i can deliver it.

So i gave him 3000rs using same phonepay app.

He called me and said not to worry you can trust me and all and said he will deliver the product in 2days.

Again he said that 3000rs which i have paid that was only for tax but extra 3000rs i have to pay for vat.

Then i told him that i'm not trusting you now first you ship the product and give me the details then i'll pay for the tax.

I asked him again and again for the details but he told me that once you clear all the payment shipping company will give him the details and then he'll provide me. So i paid 3000rs to him first tried with phonepay but my upi limit was exceeded for that day so i couldn't then i added the account in my icici bank imobile app by using that i paid him 3000rs.

After that he send me a long message in which it was written that shippment cannot happen because of some little issues and they want the full payment now for the product and then only they can ship to avoid problem which may occur at the airport.

Then i told him that you are fooling me and asked for the guarantee that you won't be asking for any further amount and deliver the product,

He said 100% guarantee and telling i'm with you trust me, from my heart i'm telling this and i'll never let you down. So he convinced me to pay 9000rs more.

He said all the original documents are inside the package.

Also he told me that the shipping guy mistakenly packed 3 units of apple macbook and 2 unit of iphone max.

I told him how this cannot be possible. I asked him for the tracking id but he did not give me.

He said me that wait till thursday you'll receive your package.

I told him okay and asked for the apple watch that it is also shipped or not he said yes. Then i told okay i'll wait and thought once package will come i'll collect my item and send back the rest.

Next day afternoot he told me that shipment has arrived to india and he send me the custom receipt and told that i have to pay 9500rs for to release it to courier guy.

I asked him to give me the indian authority number but he did not give me. And he said that the package has arrived to delhi airport.

I told him that i won't give you any extra money but he again and again messaged me told me that no more charges after this and i'll provide you the delivery man number.

So i paid him that money too. He gave me a number to contact and told me now you can chat to him over whatsapp and ask about the parcel.

I texted this guy this was a whatsapp business account. I told him that i have a delivery to come he asked me about the parcel number i gave him that which was written on the custom receipt.

Then he told that i have some unfinished payment which i need to pay and after that he will deliver.

I asked for the receipt but he did not give me and told this is for some kind of license and vat.

Then i told him i have already paid for the vat. He then called me said he do not know about that he told me that as he can check i have paid that so i have to pay this amount also he told me send one identification proof so that delivery person can verify that he is delivering to the right person so i sent him my driving license photo.

First he said that the unfinished amount is 13950. After a lot of discussion i told supplier about this his name is musa i told him about this he said it is not upto me you have to him 13950.

I had no other choice left i paid him that amount.

As soon as i paid that he told he made a mistake that the amount is not 13950 amount is 23950 and i have to pay more.

Again after discussion he convinced me pay 10000rs more.

I paid using my imobile app.

After that he told me that i have paid the amount late so it has introduced some extra charges of 17850rs which i have to pay to get the delivery.

This time i did not pay and continuously asking for the full payment and told them that i dont want the package.

Just give me the refund.

I told both the person that i dont want the package please give me the refund.

After some time he told me that he is shipping back the product to dubai and will send the authorities to my address and that i'm importing goods into the country without license.

He is having my id proof as driving license and home address

I'm really very scared please contact me please help me please. He told that he'll send some authorities.

I have lost 53450rs and upon that he is threatening me. Please contact me.

I'm attaching the trasaction details here.
I can provide other details as well like whatsapp chat screenshot and some videos he has sent me.
Please contact me.

Musa number (The supplier) - +91 - [protected]

Delivery boy whatsapp number - [protected]

I'm attaching the
+13 photos
+2 videos
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Apr 22, 2019
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
Quikr Customer Care's response
Hi Karthik, Kindly help us with your contact details and AD ID we shall look into it.
Mar 22, 2019
Updated by Karthik Saxena
My Number is [protected]
Please contact me.
You already have my communication email-id.
AD Id :[protected]
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