[Resolved] Quikr — Your doorstep facility is looting

girish381

Address:	560100
Website:	www.quikr.com

Please stop promoting doorstep facility. You guys are looting and cheating others. I posted an ad (Window ac) on quikr from bangalore and got an offer from a buyer who was in delhi. We called customer care and enquired about it as we both (Buyer and seller) were not aware of your so called doorstep loot. We both then went ahead with the deal and few people from quikr came and picked my ac from bangalore on 28-apr and told me that it will be delivered to the buyer in delhi by 6-may 2017. But today after chasing and waiting from last two days i got to know from customer care that the delivery is canceled as they can't ship the item from bangalore to delhi. This is pathetic, it took 7-8 days for you guys to figure this out and now i am not sure in which condition my ac will be. This is not the first case with quikr, you are cheaters. Any comments from you or let me know you guys are incompetent to do anything in this case for me so that we can think of other ways.

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Jun 21, 2017

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

May 08, 2017

Updated by girish381 Today quikr has returned my AC.They picked on 28-Apr-2017 and told me that they will be transferring the same to Delhi.Now it came back to me and I am absolutely sure it is not in working condition. Please send an audit team to check the health of my AC and I am not sure what quikr has done with my AC over the past 10 done or so.Add to that I have handed over remote and stabilizer with the AC on 28-Apr which I haven't received. I have all the photographs with me.

Verified Support

May 12, 2017

Quikr Customer Care's response Hi Girish, This is certainly not the experience we wanted you to have. Please help us with your Ad details and we shall reach out to you. Thank you

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Comments

Yogeshk3

from Vadlapudi, Andhra Pradesh

I had a similar experience with Quikr Doorstop where i sold my IFB washing machine and they went ahead and cancelled the delivery. Now it is in their warehouse for the past 4 months and they have dismantled it and stole all the parts and now they refuse to deliver it back. this is a big scam and i will make sure i post it on all the social networks. I will go down to their warehouse with police and deal with them.

Yogesh
yogesh.[protected]@gmail.com