RailRestro Complaints & Reviews

My order no is 1421310. I have ordered food online at railrestro and have paid inr 173 online. Food hasn't been delivered. Food was supposed to be delivered at bareillyi want refund of my amount. I'm traveling through doon express (Train no-13009) scheduled on 11.01.2020 and the food was supposed to be delivered on 12.01.2020. If i'm not refunded i will lodge a complaint at indian consumers forum....

I have order a meal via rail resto from deeplaxmi caterers
It was not delivered to us and since payment was done, we have called and spoke to customer care on rail restro, i was told that refund will be done but till date no refund is process and on 10/12/2019 i recevied a mail with the invoice of bill.
I want to request and want action to be taken on the same.
My order detail are below
Bill to: pallavi patel...

I have ordered one sweet lassi and chicken thalia today from vizanagaram station with pnr no - [protected].
Delivery guy gave me only chicken thali and when i asked for sweet lassi he told me that he forgot that order.
And he assured me that they will take quick action against this and refund my money back asap.
So kindly refund that amount to my destination payment mode.
My order no is - 1240435...

19404 / sln adi exp

This is to inform you that, i have observed the worst service twice yesterday from railresto.
Order no. 7569088 which was scheduled to deliver at ajmer in the afternoon was not delivered.
After a follow-up call from me, your executive apologized and confirmed to deliver the same at abroad in the evening with order no. 7575132.

The same this happened again, the second order was...

I place my order no[protected] from new delhi railway station on[protected].
I ordered 1 deluxe thali (Paneer butter masala (100g), seasonal veg (100g), dal fry (100g), butter chapati (3 pcs), jeera rice (200g), veg raita/curd (50g), sweet/chocolate, papad, salad & pickle) + 2 laccha prantha. There is missing chapati (3 pieces) and curd (50g) tell me one thing how can i eat vegetables without chapati.

Overall bad taste...

I was travelling from trivandrum central to secunderabad on[protected], by sabari express, seat no b2/24, pnr no [protected]. Breakfast was ordered for supply at trivandrum central, vide order no 4311561 and paid rs 63/- online, through credit card but the breakfast was not supplied. Please refund the amount. Failure to supply the meal is not appreciable....

I ordered food with railrestro.com to be served at gaziabad station order no. 584274. They are so irresponsible that they did not deliver the food despite payment in advance and acknowledging order confirmation. When I called up customer care they simply said they pick up call from 7am to 10pm then why they take order after 10 pm when they could not deliver the food. It is for awareness of IRCTC and fellow passengers that please don't order...

I ordered food from rairrestro through irctc site. Order no-1571140 in the name of rajendra sharma to be delivered in raipur station and it was prepaid. But the order was not delivered so i asked for refund by calling on the no [protected] on the same date of the order.
They agreed for refund and said they will refund the money in the bank acccount which they failed to do even after 1 week. I enquired after 1 week and they said they...

Hi,

I had ordered food from www.railrestro.com during my train journey @ BHUSAVAL station(Order No: 459044). Order: 1 Paneer Kadhar Combo, 2 Butter ROTI's. The order which was delivered by the delivery boy didn't contain BUTTER ROTI's which was noticed once the food was delivered and meanwhile the delivery boy had left. The vendor from which the food was delivered was NATIONAL ENTERPRIZES @ BHUSAWAL.

Order Items:...

I ordered food with railrestro.com (tied up with irctc) to be served at warangal station bearing order no. 138030 for my wife and son. They are so irresponsible that they did not deliver the food despite payment in advance and acknowledging order confirmation. By that time the other food vendors at train left and they had to skip their lunch for some worthless and irresponsible people of railrestro.com. When I called up customer care they...

An order was placed for vegetable delux thali on 18.10.16 at 0954, Order No74110 in 06009 SRC-PDY SPL which was duly accepted with thanks to be delivered at Vijayawada Jn. Not getting the same at the specified place the matter was taken up with great concern only to be heard a mere apology from them. I am a diabetic on insulin and badly need to take food on time. Unavailability of food created both physical suffering and mental panic....