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Raksha Health Insurance TPA Complaints & Reviews

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Last updated Feb 29, 2024
Complaints 235
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36
Unresolved
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Raksha Health Insurance TPA reviews & complaints page 10

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S
SAMJAIN2010
from Ambala, Haryana
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still under process after 37 days of receiving

Website:www.rakshatpa.com

Member id :[protected]
Patient name : shashi jain
Claim no. [protected]
Date of admission : 4 august, 17
Date of discharge : 29 august, 17
Claim amount :26074
Firstly applied for cashless they had taken too much time due to which i have to take discharge. Now, i had sent the file for claim settlement to the faridabad office but still it’s showing under process...
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M
munish2357
from Bengaluru, Karnataka
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not providing reimbursement of claim

Address:Surat, Gujarat, 395001
Website:www.rakshatpa.com

I was admitted to care hospital, surat, doa - 27/9/2017, 10.18 am to dod - 28/9/2016, amt - rs 15128.00, i had submitted all the docments in orginal to raksha tpa mumbai office as well as in mail too, inspite of all documents provided to them, but still they are not relieving my payments.
Details mention below
Memberid *:* uic[protected]
policy no *:* [protected]p[protected]
policy period *:* 01/03/2016 to 28/02/2017br...
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M
MAYUR M DARBAR
from Mumbai, Maharashtra
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mediclaim policy

Address:400080

Sub: complaint against raksha tpa pvt. Ltd.
Ref: policy no: [protected]p[protected]
Member id: uic[protected]
Claim ref no.: [protected] (United india insurance co. Ltd.)

Greetings for the day,
My self mr. Mayur m. Darbar holding a family mediclaim insurance policy with united india insurance co. Ltd. Since 29/09/2000 to my 1st policy no.: 020100/48/037/010818/2000.

I was admitted...
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D
dattatrya
from Mumbai, Maharashtra
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non settlement of health claim last 50 days

Address:400066

Member id :[protected]
Policy no. 121800/48/2017/9900
Policy period : 15/12/2016 to 14/12/2017
Inssured name : dattatrya ghosalkar
Cliam in respect of : poorvank ghosalkar
Claim ref. No, [protected]
Claim amount 17, 132/-

Query of non settlement claim.
Hospital provide the printed bill with final settlement receipt but the detail of medicine was mention manually on supporting...
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N
npatel1
from Mumbai, Maharashtra
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mediclaim denial

Address:380058

I am policy holder of new india assurance
Policy number:[protected]
Claimno: [protected]
Email address: [protected]@systra.com

Raksha tpa not clear my madicliam saying your surgery is unproven

But i had noticed that other tpa of new india assurance passed same type of surgery
So, question is why raksha tps denial for my claim
Pl see the attached documents as a proof....
+2 photos
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M
Milan Goel
from Jammu, Jammu and Kashmir
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claim for medical insurance

Address:Faridabad, Haryana, 110007
Website:www.rakshatpa.com

I am medically insured by raksha tpa pvt ltd.
Recently i got admitted in chhabra hospital panipat for 2 days for which i paid the total amount of rs. 18500.
When i filed for reimbursement, as thats is my right to claim the amount, the company is following the dealying tactics as they are continuously delaying the claim by asking one or the another document despite the fact that i myself submitted all the documents in original...
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A
amit2017
from Delhi, Delhi
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non settlement of claim

Address:208024

Non settlement of claim for the oriental insurance policy no - 222205/48/2017/3026 and claim no-[protected] for rs.40397 for claim type reimbursement
I have made regular correspondence through email and had submitted the bill on time but the company is not settling my claims
I visited many times at raksha tpa office at lucknow they are not issuing any orders in favour of me. The patient was discharged in 12 may 2017 but...
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Address:713205

Respected sir,
This is inform to you that my mother mrs sabita dutta (Min no[protected] two ipd form was submitted at local durgapur branch, west bengal which claim no [protected] (Amount rs556) & [protected] (Amount rs2707). Local durgapur office said that your claim was processed & transfer your claim amount within 1 month. But sorry to say that claim amounts don't transfer till now. So, plz check my claim & trf amount as...
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R
R R V P N Singh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance claims

Address:Faridabad, Haryana, 121003
Website:www.rakshatpa.com

Policy no.[protected], member i/d-t[protected]sailrkla & min no.-3610772
1. Pre hospitalisation:
Claim submitted along with due details in original receipts to rakshatpa, rourkela, odisha vide speed consignment no. Em[protected]in dt.27/02/2017 and has been received by them on 02/03/2017.
2. Post hospitalisation:
Claim submitted along with due details in original details to rakshatpa,
Rourkela, odisha vide speed...
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R
R R V P N Singh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claims not registered

Address:Faridabad, Haryana
Website:www.rakshatpa.com

Reference:
Policy No.[protected], Member I/D-T[protected]SAILRKLA & MIN No.-3610772
1.Pre Hospitalisation:
Claim submitted along with due details in original receipts to RakshaTPA, Rourkela, Odisha vide speed consignment no.EM[protected]IN dt.27/02/2017 and has been received by them on 02/03/2017.
2.Post Hospitalisation:
Claim submitted along with due details in original receipts to RakshaTPA,
Rourkela,...
+3 photos
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R
R R V P N Singh
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pre & post hospitalisation expenses

Address:Sundargarh, Odisha, 769015
Website:www.rakshatpa.com

Reference:
Policy No.[protected], Member I/D-T[protected]SAILRKLA & MIN No.-3610772
1.Pre Hospitalisation:
Claim submitted along with due details in original receipts to RakshaTPA, Rourkela, Odisha vide speed consignment no.EM[protected]IN dt.27/02/2017 and has been received by them on 02/03/2017.
2.Post Hospitalisation:
Claim submitted along with due details in original receipts to RakshaTPA,
Rourkela,...
+3 photos
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R
rksinha0810
from Pune, Maharashtra
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Mediclaim (SAIL)

Address:Pune, Maharashtra, 411045
Website:www.rakshatpa.com/Sail_Web/loginForSAIL.jsp

I am Ranjit Kumar Sinha, retired SAIL employee from Bokaro Steel Plant. My membership details below
Member ID T-[protected]SAILBKRO
Policy No – 52613304, Policy Period – 01APR2016 to 31MAR2017
My wife, Madhu Sinha, is suffering from sever Crohn’s since last decade. Her gastro consultant is Dr Harshal Gadhikar at Deenanath Mangeshkar Hospital, Pune since last 8 years.
She was administered Remicade multiple...
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N
NagveniS
from Chennai, Tamil Nadu
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Deposit amount payment not received from the hospital

Address:400092
Website:www.apexhospitals.in

Deposit amount payment not received from the hospital. I have checked from the portal of raksha tpa, the cashless claim was passed on 12.03.2016 for our claim no.:[protected] but till date the hospital raksha tpa has not reimbursed us the amount.

On follow up with the customer care of raksha tpa on [protected] and [protected], they have no idea why the payment is not made.

As per the policy, within 45 day,...
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Pankaj6638
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denied claim amount

Address:Faridabad, Haryana, 121003
Website:www.rakshatpa.com

Sir
I hv taken a family floter health insurance plan from Raksha TPA c/o Escort Corporation Center. I hv file a re imburment claim for my policy but they are denied my claim due to unnecessary query. I hv replied all query but no response. Please guide me
NEERAJ Jain
Muzaffarnagar
[protected] Mobile...
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N
nautid1
from Kolkata, West Bengal
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Insurance claim oct-2015 to till now

Address:144001

Dear Neeraj,

As telephonic discuss with Heena ...Friday evening-19th Feb-(7:02PM) you assuring me due to coming Saturday & Monday insurance officer n holiday...Will 100% resolve your problem max Tuesday or Wednesday .Neeraj is following same .I have drop the SMS (Wednesday-Neeraj-10:40am & Heena 01:28 PM) both of you but problem remain same/no reply/no action.

Humble Regards,
I have no words...Pls chk...
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A
ajay kumar garg1969
from Agra, Uttar Pradesh
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Lucknow office is not settle my wife's claim

Address:Etah, Uttar Pradesh
Website:www.licindia.co.in

Sir, I am LIC OFFICER(AAO) posted at ETAH Branch OfficeE Salary Roll No-234267. I have Submitted all paper regarding MY WIFE, S Cliam to RAKSHAK TPA PVT LTDLucknow Through my DIVISIONAL OFFICE ALIGARH on 03.11.2015, Neither They are not settle my wife, s claim nor giving any answer. SOME BODY OF TPA LUCKNOW PERSON FIRST PAY RS.10000 THAN CLAIM WILL SETTLE.WHEN I TRIED TO TALK BY CELL PHONE ON 06.1.2016 TO LUCKNOW TPA, MR. RAKESH WHO...
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Y
yashrinku
from Jaipur, Rajasthan
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Reimbursement of Balance amount of Medical expenditure

Address:Faridabad, Haryana, 201012
Website:raksha tpa

Member ID: O[protected]BCCLODEL Policy no: 211200/48/2016/652 Name :Kalapana sharma W/O Yashpal sharma TPA : Raksha TPA PVT LTD. C/O Escort Corporate centre. 15/5 mathura road faridabad 121003. [protected] Fax no- [protected] My wife Mrs. Kalpana Sharma was admitted to Pushpanjali Hospital Vaishali on 14/09/2015, when she was experiencing an acute pain in abdominal area. In the preliminary diagnose it was found that she is having...
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S
Sameerblr
from Bengaluru, Karnataka
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Cashless claims Not processed for three days

Address:New Delhi, Delhi
Website:www.rakshatpa.com

My father underwent coronary angioplasty on an emergency basis, and he was ready for discharge in two days. However, the claim procedure for cashless was inordinately delayed for more than 72 hours, as Raksha TPA Private Limited who was the third party handling my father's claim for oriental insurance company had no records with it of any of his policy details from his past. And Raksha instead wanted to back our claim with all the policy...
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R
Ritu Aggarwal Goel
from Mumbai, Maharashtra
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Delay in Claim processing for frivolous reasons

Address:Mumbai City, Maharashtra

Summary: Raksha TPA needs to get its act together. Some key frustrating incidents: Asking for attested copies when originals have been submitted Lack of response even after requested documents are submitted multiple times Instead of clearly giving the decision on settlement, they are leading us on a wild goose chase and coming up with frivolous reasons and demands for additional documents. for details pls refer to the policy no and...
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Address:Faridabad, Haryana

reimbursement of mediclaim is becoming tedious job. we do take medi-claim to ease and make our life sorted but this is becoming really complicated process. Despite repeated requests on e-mail and in person to the tpa that we will not be able to submit death summary as if now(the reason for this has been already communicated to them) and my case already been closed by TPA.other document is already submitted to TPA. we have only been asked...
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