[Resolved] Razorpay — amount deducted from bank account but ticket not booked - irctc

[Resolved] Razorpay — amount deducted from bank account but ticket not booked - irctc - razorpay

A Anoop Kumar K from Mudigere, Karnataka

Dear team, Today, i booked a railway ticket in irctc mobile app using razorpay upi. The money is deducted from my bank account but ticket is not booked (Once the payment was done irctc session got logged out). Also refer the attached screenshot of the transaction. Pls find the transaction id below: Transaction id:[protected] Kindly check and arrange to refund my money back. My email id is [protected]@gmail.com Thanks, Anoop kumar k +1 photos Was this information helpful? No (0) Yes (0)
Aug 11, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Jul 05, 2018 Updated by Anoop Kumar K Dear Team, Pls find the attached screenshot of the failed transaction as well and kindly arrange for the refund. Transaction Id: [protected] Kindly revert to email id [protected]@gmail.com Thanks, Anoop Kumar K Verified Support Jul 06, 2018 Razorpay Customer Care's response Hi Anoop, We have updated you regarding this transaction over the mail with reference number: 217531. Kindly check and revert if you have further queries and we will assist you. Thanks and regards, Team Razorpay
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