[Resolved] Razorpay — I didnt get my refund from razorpay bank

Akula Vidyasagar

from Hyderabad, Telangana

Address:	Srikakulam, Andhra Pradesh, 532001
Website:	Razorpay

I booked my ticket from razor pay and i cancelled them on 13 th nov 2018 but i didn't get my refund yet (28th nov 2018). I am submitting the transaction and refund ids here please check and process my request
transaction ids - [protected] and
[protected] and having refund id's [protected] and [protected]. I want my refund ASAP and i included the picture taken from irctc app.

+1 photos

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Jan 5, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2018

Razorpay Customer Care's response Hi,

We see that both the refunds were successfully processed on 28th Nov, 2018. It would take approximately 5 - 7 working days for a credit to reflect in your account. You can also check the status of your refund at: https://razorpay.com/support/#refund

Thanks and Regards,
Team Razorpay

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Comments

Rameshrami

from Tenkasi, Tamil Nadu

I am ramesh i am booked movie tickes using google pay app in book my show payment successfully completed but tickets not conformed upi id[protected] when my money will refund back

Razorpay Customer Care's response, Nov 30, 2018

Verified Support

Hi Ramesh,

We see that a refund: rfnd_BRJIfEi0Q3hyqR was successfully processed on 28th Nov, 2018. It would take approximately 5 - 7 working days for a credit to reflect in your account. Feel free to write to us at: https://razorpay.com/support/#request for any further queries.

Thanks and Regards,
Team Razorpay