[Resolved] Razorpay — irctc failed to book tickets as razorpay received the amount

[Resolved] Razorpay — irctc failed to book tickets as razorpay received the amount

A Ashok Kumar Pani from Ingraj Bazar, West Bengal

I try to book the railway ticket through irctc and payment made through vim app the amount rs 520.00 has deducted from the bank to razorpay but irctc failed to book tickets showing the reason payment failed but the amount rs 520.00has not refund by razorpay to my bank. Ei bank of baroda. Transaction id of irctc is [protected] Bank transaction id is[protected] Pls look into the matter and refund the money. Thanking you Ashok kumar pani Was this information helpful? No (0) Yes (0)
Jul 15, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Jun 13, 2018 Updated by Ashok Kumar Pani No response Verified Support Jun 14, 2018 Razorpay Customer Care's response Hi Ashok, We checked the UPI reference no.[protected] and see that it was an unsuccessful transaction. As there is a debit for this, the amount will be credited back to you in 7-10 days. For further details, please drop us a mail to [protected]@razorpay.com, we will be happy to help you. Regards, Team Razorpay
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Comments

Bachchanlal

from Gurgaon, Haryana

1646 IRCTC transaction jo abhi tak aapne Wapas Nahi Ki

Pratik Shende

from Nagpur, Maharashtra

I cancel my 2 tickets 1.pnr no [protected] 2.pnr no [protected] at dated [protected] but till now I do not got my refund according to the irctc they give it back to you at dated 24-May-2018. but still not reflect the money in my account.
what shoud I do.?