[Resolved] Razorpay — irctc failed to book tickets as razorpay received the amount
AsAshok Kumar Pani on Jun 13, 2018
I try to book the railway ticket through irctc and payment made through vim app the amount rs 520.00 has deducted from the bank to razorpay but irctc failed to book tickets showing the reason payment failed but the amount rs 520.00has not refund by razorpay to my bank. Ei bank of baroda.
Transaction id of irctc is [protected]
Bank transaction id is[protected]
Pls look into the matter and refund the money.
Ashok kumar pani
Complaint marked as Resolved Jul 15, 2018
[Jun 13, 2018] Razorpay customer support has been notified about the posted complaint.
Verified SupportRazorpay Customer Care's response, Jun 14, 2018
We checked the UPI reference no.[protected] and see that it was an unsuccessful transaction. As there is a debit for this, the amount will be credited back to you in 7-10 days. For further details, please drop us a mail to firstname.lastname@example.org, we will be happy to help you.
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