[Resolved]  Razorpay — irctc payment failure

Paid on irctc mobile application. Through razorpay by debit card.

Money deducted from axis bank, but not received by irctc, so no tickets booked.

I am attaching the screenshot of failed transaction in irctc and money deduction by axis bank proof.

Please mail at adi. [protected]@gmail.com

I really need the money for a very imp. Purpose asap.
+2 photos
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Dec 7, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2018
Razorpay Customer Care's response
Hi Aditya!

We are unable track the transaction with the details provided. Please write to us at https://razorpay.com/support/ along with your UPI ID and transaction details. We will surely assist you further.

Thanks and regards,
Team Razorpay
Complaint comments 

Comments

Hi, sorry for the inconvenience. Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.

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