[Resolved] Razorpay — Irctc payment using razorpay failed | money deducted but refund not received

[Resolved] Razorpay — Irctc payment using razorpay failed \| money deducted but refund not received

A Azhagan Appar from Srikakulam, Andhra Pradesh

Booked a railway ticket in irctc mobile app using razorpay (debit card) The money is deducted from my account but ticket is not booked and also not listed in refund list of irctc showing payment not settled, but my money is deducted from by bank. Please refund my money.I tried three to four times and got 3 failed transaction I'd ..here I attach those 3 screenshots of trans I'd.. An Amount of 465 deducted from my account please reply ASAP...thank you arulazhagan16 @gmail.com Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jul 24, 2020 Razorpay Customer Care's response Hi Arul, Sincere apologies for the delay in response. we have updated the status of your query on the email with the ticket ref: 411300 and we hope the issue is resolved. Do write back to us on the same email thread for further queries, we will be glad to assist with the same. Regards, Team Razorpay
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