[Resolved] Razorpay — irctc payment/refund | |||
Dear sir, i'm ashish kumar rohani i have paymented in razorpay to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids Google transaction id: hdf476bda6439334b909c838f46bf557b37 Upi transaction id:[protected] Please check the mistake and refund my amount to my account Thanking you, Yours faithfully Ashish kumar rohani. Was this information helpful? | |||
Jun 24, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support May 16, 2018 Razorpay Customer Care's response Hi Ashish, We checked the transaction with the UPI reference number[protected] and see that it is a unsuccessful transaction. We have updated you the details over the mail with reference 169670. Kindly check and follow the mail thread for further updates. Best regards, Team Razorpay | |||
 2 Comments | |||
Comments
My transaction through razorpay for booking a ticket of Rs 555 through paytm UPI on IRCTC failed but the amount has not been refunded yet..
UPI Ref No:[protected]
Date of booking: 27.04.2018
Amount:555
Waiting for your reply
Regards
Susanta Kumar Patro
UPI Ref No:[protected]
Date of booking: 27.04.2018
Amount:555
Waiting for your reply
Regards
Susanta Kumar Patro
Razorpay Customer Care's response, May 16, 2018
Verified Support
Hi Sushant,
A refund has been processed on May 2nd, for the UPI ref number 811721655996. Please follow the mail thread with reference 190277 for further details and do feel free to write back to us on the same mail thread for further assistance.
Best Regards,
Team Razorpay
A refund has been processed on May 2nd, for the UPI ref number 811721655996. Please follow the mail thread with reference 190277 for further details and do feel free to write back to us on the same mail thread for further assistance.
Best Regards,
Team Razorpay
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We checked the transaction ID 100001268519004 and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Feel free to drop us a email to support@razorpay.com for further details, we will be glad to help.
Best Regards,
Team Razorpay